Return and Refund Policy

Request period: Customers can request a return or refund within 7 calendar days after receiving the product, according to the Consumer Protection Code.

Conditions: The product must be in perfect condition, without signs of use, and in the original packaging.

Process: Just contact our support via email or the website form. After analysis, the refund will be processed within 10 business days.

Practical example: If the customer received a defective item, they can request a full refund or replacement at no additional cost.